ISO 9001:2008

Quality Management System

Overview
The ISO 9001:2008 certification is an international standard that defines good management practices. The certification aims at providing a global standard that spells out quality and trust. To meet the requirements for the ISO 9001:2008 certification, an organisation should demonstrate its ability to consistently provide products that meet applicable regulatory requirements and satisfy customer needs.

ISO 9001:2008 certification

The purpose of ISO 9001:2008 is to facilitate international trade by providing a single standard that is recognised and respected globally. It is a generic standard and is applicable to organisations in all areas of work. Some of the areas are manufacturing, processing, servicing, printing, forestry, electronics, steel, computing, legal services, financial services, accounting, trucking, banking, retailing, and so on.

Manufacturing, commercial and service organisations can reap many benefits from quality system certification. Management systems optimise production processes, increase efficiency and reduce costs. An ISO 9000 certificate indicates the organisation's adherence to quality management practices and minimises the potential for product liability related problems. These good practices are compiled into a set of standardised requirements for a quality management system for your organisation.

ISO 9001:2008 is important because of its international acceptance. The ISO 9001:2008 certification is recognised in more than 120 countries and is the logical choice for any organisation involved in international business or committed to quality.

Quality management is what the organisation does to guarantee that its products and services satisfy the customer's quality requirements and comply with all the regulations applicable to those products or services.

Benefits of adoption

A well designed and implemented quality management system, based on ISO 9001:2008 can provide organisations with the following benefits:

• Reduces cost
• Improves product reliability
• Better process control and flow
• Better documentation of the processes
• Greater employee quality awareness
• Reductions in product scrap and rejections

Certification process

The certification process is a multiple-step process. The certification cycle is described briefly:

• Application for certification from client
• Offer from PT. TÜV NORD Indonesia
• Offer acceptance from client and order confirmation by PT. TÜV NORD Indonesia
• Preaudit (optional)
• Certification audit
• Issue of certificate on successful completion of certification audit
• Surveillance audits at defined interval
• Recertification audit

TUV's services

TUV Indonesia's audit team will work with your organisation to expedite the process of achieving this recommended certification. PT. TÜV NORD Indonesia audits certify your organisation as being committed to continual improvement, planned assessment and customer satisfaction. Our audits confirm your organisation's fulfillment of statutory and regulatory product requirements and the presence of efficient management information systems and review. PT. TÜV NORD Indonesia provides the following services to facilitate ISO 9001:2008 certification:

• Review of the current quality management
• Consideration of the parameters
• Certification
• Surveillance audits